When will my order arrive?
Orders are normally processed within 0–3 business days. Transit may take up to 9 additional business days.
Can I return an item?
You may request a return within 30 days after delivery, subject to the conditions in our Refund Policy.
Do you offer exchanges?
For the fastest result, return the original item and place a new order for your preferred size or color.
Will I pay import duties?
If duties and taxes are not collected at checkout, the recipient may be responsible for charges applied by the destination country.
How can I contact OOMEL?
Email support@oomel.com and include your order number when asking about a purchase.